Last Updated: May 27, 2026

Buen Provecho Coffee & Co. (“we,” “us,” or “our”) operates the website buenprovechocoffee.com (the “Website”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, inquire about our coffee catering services, or book an event.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as certain technical information collected automatically when you navigate our site.

A. Personal Information You Voluntarily Provide

Personally identifying information is collected only when you voluntarily submit it to us through our online inquiry forms, booking tools, or direct communications. This information may include:

• First and last name

• Email address

• Telephone number

• Event details (such as event date, location/venue, guest count, and specific catering preferences)

• Company or organization name (if booking corporate catering)

B. Booking and Client Management Tools (Third-Party Services)

To facilitate our mobile coffee cart bookings, we seamlessly integrate with third-party platforms.

• Flashquotes: We currently use Flashquotes to provide instantaneous pricing estimates, manage catering calendar availability, and handle booking requests.

• HoneyBook (Future Integration): We plan to introduce HoneyBook to manage client agreements, coordinate client communications, and handle electronic invoicing.

When you use these booking tools, you may be asked to provide contact data, event log details, and financial billing information. This data is governed by the respective privacy policies of those third-party providers.

C. Information Collected Automatically (Cookies & Tracking)

Like most websites, our site collects limited technical and non-identifying site usage statistics through access logs and server cookies to ensure web security and proper functionality. This includes IP addresses, browser type and operating system, pages visited and time spent on our site

We do not utilize cross-site tracking or behavioral advertising networks to track your behavior across the internet.

2. How We Use Your Information

Without your prior explicit consent, Buen Provecho Coffee & Co. will not use your personally identifiable information for any purpose other than that for which it was originally submitted. Specifically, we use your data to:

• Provide custom quotes and process booking requests for our coffee catering cart.

• Communicate with you regarding event logistics, scheduling, and service updates.

• Deliver operational notices, send requested invoices, and manage accounting records.

• Analyze general website performance and traffic trends to improve user experience.

• Comply with applicable local, state, and federal legal obligations.

3. Disclosure and Sharing of Information

We do not sell, rent, trade, or share your personal information with third parties for their independent marketing purposes. We only share information with third parties in the following limited circumstances:

• Third-Party Service Providers: We share your data with trusted entities that perform vital business functions on our behalf (such as Flashquotes for booking management, and HoneyBook for CRM/billing). These service providers are bound by contract to protect your data and are strictly prohibited from using your information for any unauthorized purpose.

• Legal Requirements: We may disclose your information if required to do so by a subpoena, court order, or when we reasonably believe disclosure is necessary to comply with the law, enforce our site policies, or protect our rights, safety, or property.

4. Data Security

The security of your personal information is incredibly important to us. We employ appropriate administrative, technical, and physical safeguarding procedures to protect your voluntarily submitted data from unauthorized access, loss, alteration, or misuse.

Please note, however, that no method of transmission over the internet or method of electronic storage can be guaranteed 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Data Retention

We practice data minimization, meaning we only retain personal information for as long as necessary to fulfill the operational purposes for which it was collected, provide our catering services, maintain historical business/financial accounting records, or comply with statutory retention laws.

6. Your Rights & Choices

Depending on your jurisdiction, you may have specific rights regarding your personal data. At any time, you may request to:

• Verify what personal data we have collected about you.

• Request corrections or updates to inaccurate personal data.

• Request that we delete your personal information from our active communication records.

To exercise any of these choices, or if you wish to opt out of any future marketing communications from us, please contact us using the information listed below.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect updates in our operational practices, new service integrations (such as the addition of HoneyBook), or changes in data protection laws. Any updates will be prominently posted on this page with a revised "Last Updated" date at the top. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Buen Provecho Coffee & Co.‍ ‍

catering@buenprovechocoffee.com

Austin, TX